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Durham branch · Consett
Our Durham branch, based at the Consett Innovation Centre, has been caring for people in their own homes since 2018. Our local team helps older and younger adults stay safe, comfortable and independent at home, with support shaped around each person and their family.
CQC overall
Good
Outstanding for Caring
The Care Quality Commission, England’s independent regulator, rated our Durham branch Good for being safe, effective, responsive and well-led, and Outstanding for being caring. Read the CQC report
Your local branch
Phone
01207 423108Office hours
Monday to Friday, 9:00am to 5:00pm
Office address
Office 15, Consett Innovation Centre
Ponds Court Business Park, Genesis Way
Consett DH8 5XP
CQC location ID
1-5500838383Care we provide
From a short daily visit to support through the night, every care plan is built around the person. See full details of our services
Washing, dressing, mobility and toileting, with dignity.
Conversation, outings and sit-in visits.
Meals cooked to taste, shopping and light housework.
Prompting, help to take medicines and recording.
Gentle care at home, with support for the family.
Short breaks for family carers, planned or urgent.
Help and reassurance through the night.
Two trained carers for safe moving and hoists.
Areas we cover
Our carers visit people in their own homes in and around Consett, across County Durham and in the Sunderland area. Not sure if we cover your area? Call us on 01207 423108 and we’ll let you know.
“Heartfelt thanks for the exceptional care, support and empathy given… The whole team was brilliant.”
Family of a client, Stanley, Co. Durham
Paying for care
We accept privately funded care, council-funded care, direct payments and NHS-funded care. Our team will talk you through the options during your free home assessment.
Call for a friendly, no-obligation chat. We’ll arrange a free home assessment and build a care plan together.