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Durham branch · Consett

Home care in Consett and County Durham

Our Durham branch, based at the Consett Innovation Centre, has been caring for people in their own homes since 2018. Our local team helps older and younger adults stay safe, comfortable and independent at home, with support shaped around each person and their family.

A carer preparing a meal while an older man sits at the kitchen table

CQC overall

Good

Outstanding for Caring

Rated Good by the CQC – and Outstanding for being caring

The Care Quality Commission, England’s independent regulator, rated our Durham branch Good for being safe, effective, responsive and well-led, and Outstanding for being caring. Read the CQC report

Your local branch

Visit or call our Consett office

Durham branch

Office hours

Monday to Friday, 9:00am to 5:00pm

Office address

Office 15, Consett Innovation Centre
Ponds Court Business Park, Genesis Way
Consett DH8 5XP

CQC location ID

1-5500838383

Care we provide

Home care services in County Durham

From a short daily visit to support through the night, every care plan is built around the person. See full details of our services

Personal care

Washing, dressing, mobility and toileting, with dignity.

Companionship

Conversation, outings and sit-in visits.

Meals & home help

Meals cooked to taste, shopping and light housework.

Medication support

Prompting, help to take medicines and recording.

End-of-life care

Gentle care at home, with support for the family.

Respite care

Short breaks for family carers, planned or urgent.

Overnight care

Help and reassurance through the night.

Double-up visits

Two trained carers for safe moving and hoists.

Areas we cover

Caring for families across County Durham and Sunderland

Our carers visit people in their own homes in and around Consett, across County Durham and in the Sunderland area. Not sure if we cover your area? Call us on 01207 423108 and we’ll let you know.

ConsettStanleyLeadgateShotley BridgeAnnfield PlainLanchesterChester-le-StreetDurhamSunderlandWashingtonHoughton-le-SpringSeaham

“Heartfelt thanks for the exceptional care, support and empathy given… The whole team was brilliant.”

Family of a client, Stanley, Co. Durham

Paying for care

Funding options for care at home

We accept privately funded care, council-funded care, direct payments and NHS-funded care. Our team will talk you through the options during your free home assessment.

Talk to our Durham team

Call for a friendly, no-obligation chat. We’ll arrange a free home assessment and build a care plan together.