Home › Home care in Northumberland
Northumberland branch · Whitley Bay
Our Northumberland branch on East Parade, Whitley Bay, opened in 2025 to bring our care to more families in the North East. Our local team helps older and younger adults stay safe, comfortable and independent at home, with support shaped around each person and their family.
CQC registered
2025
Location ID 1-22071727165
Our Northumberland branch is registered with the CQC, England’s independent regulator of health and social care. It follows the same standards, training and values as our Durham branch, which is rated Good and Outstanding for Caring. View on the CQC website
Your local branch
Phone
01670 293187Office hours
Monday to Friday, 9:00am to 5:00pm
Office address
Office 9A East Parade
Whitley Bay, Tyne and Wear
NE26 1AP
CQC location ID
1-22071727165Care we provide
From a short daily visit to support through the night, every care plan is built around the person. See full details of our services
Washing, dressing, mobility and toileting, with dignity.
Conversation, outings and sit-in visits.
Meals cooked to taste, shopping and light housework.
Prompting, help to take medicines and recording.
Gentle care at home, with support for the family.
Short breaks for family carers, planned or urgent.
Help and reassurance through the night.
Two trained carers for safe moving and hoists.
Areas we cover
Our carers visit people in their own homes across Northumberland, North Tyneside and Newcastle. Not sure if we cover your area? Call us on 01670 293187 and we’ll let you know.
Paying for care
We accept privately funded care, council-funded care, direct payments and NHS-funded care. Our team will talk you through the options during your free home assessment.
Call for a friendly, no-obligation chat. We’ll arrange a free home assessment and build a care plan together.
